Legal

Refund & Cancellation Policy

Last updated: 20 May 2026

We want you to be satisfied with Artha. This policy explains when refunds are available and how to request one.

1. Refund Eligibility

You are eligible for a full refund if:

  • You request a refund within 7 days of purchase, and
  • You have used fewer than 5 paid matches on the plan.

2. Non-Refundable Situations

  • Requests made more than 7 days after purchase.
  • Accounts banned due to violation of platform terms.
  • Dissatisfaction with other users' behavior in chats.

3. How to Request

Email support@heyartha.com with the subject "Refund Request", specifying your account email, UTR number, and reasons. We process refunds within 5–7 business days.